
This is one of those broad questions that can take you down the wrong road
unless you have done some thinking about what to say ahead of time. This
question deals with your ability to sell yourself. Think of yourself as the
product. Why should the customer buy?
Answers that WON'T WORK -
'Because I need a job.' -- This answer is about YOU -- 'they' want to know
what you can do for 'them.'
'I am a hard worker.' -- This is a really trite answer -- almost anyone can
say he or she is a hard worker.
'I saw your ad and could do the job.' -- This answers lacks passion and
purpose.
STRONGER ANSWERS that would get the interviewer's attention --
'Because I have three years experience working with customers in a very
similar environment.'
'Because I have what it takes to fill the requirements of this job - solve
customer problems using my excellent customer service skills.'
'Because I have the experience and expertise in the area of customer support
that is required in this position.'
This is a time to let the customer (the interviewer) know what your product
(YOU) can do for them and why they should listen to what you have to offer.
The more detail you give the stronger your answer will be. This is not a
time to talk about what you want. It is a time to summarize your
accomplishments and relate what makes you unique and therefore a viable fit
for this position.
Product Inventory Exercise
Start by looking at the job description or posting. What is the employer
emphasizing as requirements of the job? What will it take to get the job
done? Make a list of those requirements on one side of a piece of paper.
Next, do an inventory to determine what you have to offer as a fit against
those requirements. List your skills on the other side of the paper. Think
of two or three key qualities you have to offer that match each requirement
that the employer is seeking. Don't underestimate personal traits that make
you unique -- your energy, personality type, working style, and people
skills.
The Sales Pitch -- You are the Solution
From the list of requirements and your matching list of what you have to
offer, merge the two into a summary statement. This is your sales pitch. It
should be no more than two minutes long and should stress the traits that
make you unique and a good match for the job.
Example
'With my seven years of experience working with financial databases, I have
saved companies thousands of dollars by streamlining systems. My high
energy, and quick learning style enable me to hit the ground running and
rapidly size up problems. I have the ability to stay focused in stressful
situations, and can be counted on when the going gets tough. I know I would
be a great addition to your team.'
Preparing this statement ahead of the interview will give you the edge when
asked questions like, 'Why should we hire you?' or 'What can you bring to
this position?' This will be your chance to let the interviewers know that
you are the solution to their problem.
--------------------------------
Carole Martin is a celebrated
author, trainer, and an interview coach. Her books, 'Interview Fitness
Training Workbook' and 'Boost Your Interview IQ' (McGraw Hill) have sold
thousands of copies world-wide. Receive Carole's FREE 9-week job interview
e-course by visiting her web site at:
http://www.interviewcoach.com or
http://www.interviewfitnesstraining.com.
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