The Effective Admin has provided training & development resources for administrative assistants, executive assistants, executive secretaries and all administrative professionals since 2004. Get practical tips in each product below that will help you to advance your career and perform and simplify your job duties.

 

Welcome to The Effective Admin Store


where the best administrative professionals

come for training & development resources

 

ALL AVAILABLE PRODUCTS READY TO DOWNLOAD INSTANTLY

because you want it now! All orders are in downloadable digital format

(PDF files you can print and read in Adobe Reader version 5.0 or higher or audio MP3 files you can listen to using your computer media player, such as Windows Media Player, or your personal MP3 player).

 

THANK YOU FOR VISITING

Karen Porter, The Administrative Professional Job Performance and Career Success Coach, and Founder and President of The Effective Admin (read more here).

 

 

 

 


 

 

 

 

 

 

 

 

 

 

 

ANNOUNCING THE LATEST PRODUCTS FROM

THE EFFECTIVE ADMIN  

 

Accepted payment formats: Pay with Visa, MasterCard, or American Express

 

NOTE: Please make sure the street address and zip code you enter on the payment form in the shopping cart exactly matches the one you or your employer has on file with the credit card you use to avoid check out error messages.

 

 

See What Customers Say About The Effective Admin Products (click here or simply scroll down the page to the bottom section).

 
 

NEW - LATEST IN THE EFFECTIVE ADMIN TIP SHEET SERIES:

***Tip Sheet #18:  Tips, Techniques, and Strategies for Prioritizing Your Workload – Especially for Administrative Professionals***

  • What prioritizing your workload means.

  • 4 things that prevent prioritization.

  • 14 how-to methods to prioritize your workload.

  • 2 tips to manage conflicting priorities and workloads from multiple managers.

  • And lots more!

Order Now:
Per Person
Price:
$5.00 USD

 

For the right to distribute to multiple admins in your company, change the quantity in your online shopping cart to the number of people on your distribution list.

 

NOTE: This tip sheet product is also part of the entire The Effective Admin Tip Sheet Series -- and that series is part of the Best Value Offer "An Effective Admin VIP" self-study package for administrative professionals, which you can purchase with just one click*** View VIP Package Details ***. Some "tip sheets" periodically featured on this page can only be purchased individually for a limited time (before most become exclusive to the above mentioned "An Effective Admin VIP" package product or other bundle offers). So grab this one above now if you don't plan to get the VIP package.


NEW - LATEST SPECIAL REPORT for administrative professionals

***SPECIAL REPORT: Administrative Professionals Biggest Interruptions and Distractions at Work -- And Solutions to Manage or Eliminate Them***

Do you know what are the five biggest interruptions and distractions, and catalysts for such, that administrative professionals face at work? This report will tell you those and more and offer advice about how to manage those situations.

 

In this report, 53 of your administrative professional colleagues disclose their biggest interruptions and distractions at work along with any solutions they have to manage or eliminate them. Can you relate to them?

 

PLUS The Administrative Professional Job Performance and Career Success Coach for The Effective Admin weighs in with even more practical organizational and time management strategies for preventing or minimizing these interruptions and distractions -- personally addressing 18 of your 53 colleagues' scenarios and solutions.

 

Then in section three of the report, you'll find a bullet point summary of highlights and solutions from the report plus a few new extra tips from The Effective Admin. Altogether this final section of the report includes a descriptive list of 112 short,  practical solutions and tips you can utilize to minimize interruptions and distractions as an administrative professional at work. How much time and productivity could you regain and how much work-related stress could you alleviate from implementing just one of these tips at work?

 

This printable file is 56 pages (8 1/2" x 11" paper size) and is in PDF file format (read with free Adobe Reader software).


Order Now:
Per Person
Price:
$19.00 USD

 

For the right to distribute to multiple admins in your company, change the quantity in your online shopping cart to the number of people on your distribution list.

 

This product is also available in the "An Effective Admin VIP" package mentioned above.


BUNDLE SPECIAL - GET 2 ADMINISTRATIVE PROFESSIONAL TIME MANAGEMENT PRODUCTS FOR 1 PRICE:

***Order this special report described above about Biggest Interruptions and Distractions plus time management for administrative professionals Tip Sheet #2:  How to Handle Unrealistic Deadlines, Fit it All in, & Find Hidden Hours -- Really! (Read more description of tip sheet 2 here.) at the single bundle price of $25.00 USD per person.

 You will get both publications.***

 

For the right to distribute to multiple admins in your company, change the quantity in your online shopping cart to the number of people on your distribution list.

 

This product is also available in the "An Effective Admin VIP" package mentioned above.

 
 

The Effective Admin Newsletter - read more (individual and company-wide distribution subscription rates available. Distributed electronically 8 times per year. View sample newsletter pages from a previous issue. Current subscriptions start with the latest issue. Previous issues are available in the "An Effective Admin VIP" package mentioned above.)

Deliver this newsletter to everyone in your company for 8 issues at the flat rate per company of $179.00 USD:

(Note: Each new issue notification will be sent to the subscriber who makes payment in the billing information at online checkout and that person is responsible for internal distribution of the newsletter within your company.)

 

Or buy at the single per person price of $21.00 USD:

This product is also available in the "An Effective Admin VIP" package mentioned above.


87 Ways You Can Work More Effectively With Your Administrative Support Professional - read more (Recommended for managers, executives, and upper level staff seeking to establish better communication and work processes and workplace relationships with their administrative professionals)

Deliver this 21 page document to everyone in your company at the flat rate per company of $75.00 USD:

 

Or buy at the single per person price of $7.00 USD:

BUNDLE SPECIAL - GET 2 PRODUCTS ON MANAGING THE ADMINISTRATIVE PROFESSIONAL/MANAGER-EXECUTIVE BUSINESS RELATIONSHIP FOR 1 PRICE:

***Order this publication for your company managers/executives described above about 87 Ways You Can Work More Effectively With Your Administrative Support Professional plus Tip Sheet #17:  A Business Partnership Plan for Administrative Professionals and Their Managers or Executives for your administrative professionals  (Read more description of tip sheet 17 here.) together at...

 

...one single bundle price of $17.00 USD per person:

   You will get both publications -- containing dozens of ideas for creating more effective administrative professional - manager/executive workplace relationships***

 

For the right to distribute to multiple people in your company, change the quantity in your online shopping cart to the number of people on your distribution list.

 

Tip Sheet 17 is also available in the "An Effective Admin VIP" package mentioned above.


Tip Sheet #15: The Ultimate Guide for How to Take Minutes and Notes at Meetings (for Administrative Professionals or Anyone Taking Minutes at Meetings) - read more

Per person price: $5.00 USD

For the right to distribute the above publication to multiple people in your company, change the quantity in your online shopping cart to the number of people on your distribution list.

This product is also available in the "An Effective Admin VIP" package mentioned above.


NOTE: Please make sure the street address and zip code you enter on the payment form in the shopping cart exactly matches the one you or your employer has on file with the credit card you use to avoid check out error messages.

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Thousands of individual administrative professionals globally invest in their professional development and skills training by utilizing The Effective Admin self-study resources. They work at all size companies – from small lesser known private companies and organizations to well recognized employers, including:

Abbott Bioresearch Center, Abilene Christian University, American Express, AT&T, Austin Community College, BAE Systems, Beth Israel Deaconess Medical Center, Bristol Myers Squibb, Capital One, Chevron, Coors Brewing Company, Del Monte Foods, Exxon Mobil Corporation, Fidelity Investments, Georgia-Pacific, H&R Block, Hess Corporation, Hewlett Packard Co, IBM, Johns Hopkins University, Kaiser Permanente, Lance, Inc., Lockheed Martin, Lowe's Companies, Inc., Marriott International, Merck & Co., Inc., Nike Inc., Northrop Grumman, Oracle, Pepco Holdings Inc, Pfizer, Procter & Gamble, Raytheon Missile Systems, Reuters, Roche, Sara Lee, State Farm Insurance, Texas A&M, The Humane Society of the United States, Tyson Foods Inc, U.S.  Army Corps of Engineers, United Way, University of Cincinnati, University of Tennessee, USDA Forest Service, Vanderbilt University Medical Center, Wal-Mart Stores, Inc., Western Union, YMCA, and many more.


COMING SOON

Tip Sheets about:

Planning International Travel

Telephone Skills and Tips Specifically for Administrative Professionals and Related Positions

And Much More. Don't miss any tip sheets as they're released by becoming "An Effective Admin VIP" today. Or check back to this page periodically for products in the series available to purchase individually for a limited time as they're released.

IF YOU WOULD LIKE TO BE ON THE MAILING LIST to be notified about The Effective Admin products and services (including new ones as they are released), sign up here:

Even current or past customers can subscribe there and receive the notices.

 


HOW TO ORDER:

For instant product access, add products listed above to your online shopping cart by clicking the "Add To Cart" buttons beside desired items. Use the "View Cart" buttons to see what's in your shopping cart at any time while shopping. When done shopping, check out online and make payments with Visa, MasterCard, or American Express via Secure SSL Server.

 

Orders will appear on your credit card as payments to Albee Publishing Company, the parent company of The Effective Admin.

 

Directions about how to instantly retrieve and download your order appear in your Web browser after completing payment and also are sent to the e-mail address you provide with your payment.

 

Questions? Contact the publisher at karen@albeepublishing.com .

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Note: These publications are under copyright and for sale by Albee Publishing Company D/B/A The Effective Admin. Customers cannot copy and distribute this information freely to others or post on shared forums without purchasing multiple admin distribution rights. For the right to distribute to multiple admins in your company, change the quantity in your online shopping cart to the number of people on your distribution list.  Or use the "multi person distribution flat rate" if there is one listed beside the product.

 

THANK YOU FOR YOUR ORDER,

Warmest Regards,

Karen Porter

 

Karen Porter

The Administrative Professional
Job Performance and Career
Success Coach

and Founder and President
of The Effective Admin
Satisfaction 100% Guaranteed

 

***********************

Questions about your order?

E-mail to:

karen@albeepublishing.com

 

***********************

 

What Customers Say About These Products:

 

"The goal setting article was fantastic. I was able to set some personal goals with my boss for the upcoming year. The goals were ones that I was able to think about and come up with, then present them to my boss. They are inline with our company vision and what my boss has set for her own goals."


Adera

Administrative Secretary
San Diego, CA

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"I purchased Tip Sheet #1: What Do Managers Want From You because I want to learn how to do the very best for my manager. I also purchased Tip Sheet #6: The Administrative Professional's Guide to Doing Research on the Internet to help improve my skills in this area. I enjoy learning new ways to do my job and the tip sheets are a wonderful tool to help me do that.

 

The tip I found most helpful was in tip sheet # 6. I learned how using arithmetic (+) or (-) in your searches can narrow down the search.

 

I am very thankful that information like this can be obtained for a low cost."


Alice Oerther
Medical Administrative Assistant
McAllen, Texas

--------------------

 

"The Basic Guide To Goal Setting For Administrative Professionals was a lifesaver. It helped me set realistic and clearly defined goals.

 

...My manager asked me to set goals and objectives for the year. The tips helped me to give careful consideration of setting a goal and trying to reach a measure that is reasonable yet challenging. I was able to include the training or developmental initiatives that I felt would assist in my personal development.

 

I was so proud of how I lined the goals up with the corporate and division goals/vision."

Audrey G. Nesbit
Administrative Assistant

Columbia, South Carolina

--------------------

 

"I purchased Effective Admin VIP because it seemed like a good source of material all in one location. The information is very helpful with lots of good tips. I printed it and put it in a binder for future reference. As I get the newsletters, I add those as well. I have purchased many of the books recommended and now have a wealth of information.

Executive Assistants often feel that nobody understands their isolation. We work closely with Executives and are privy to so much confidential information, yet we are not members of the Executive. Knowing as much as we do also means we cannot join in the conversations with other administrative staff as we are often asked to reveal things we cannot. I also must remain loyal to the Company while others discuss their frustrations.

Your publications and suggested readings have helped me to understand that this is all part of the job and that feeling this way is normal. If I did not feel this way, I would not be doing my job properly! I have learned to put things into perspective and I now feel like I am a part of a large organization of professionals all with the same concerns."

Barbara Tait Persaud
Executive Assistant to the Department Head
Halifax, Nova Scotia
Canada

--------------------

 

"I just recently purchased the VIP Effective Admin Professional package. I have only managed to read the second newsletter but wanted to congratulate you on providing excellent worthwhile information to the admin professionals of the world. I am currently a full-time mother to my little one but will be going back to EA work part time next year. My learnings from the VIP Package plus the two business admin courses I am currently completing by correspondence, will certainly negate the time out of the workforce when I present myself as a star candidate at interviews. I look forward to reading the rest of the package over time and see it as a valuable resource for my return to work."

Kind Regards,
Bianca Szabo
Melbourne, Australia

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"I purchased Goal Setting for Administrative Professionals because I can use some help in setting my professional goals. I’ve been an assistant for over 25 years, but I don’t want to feel like I’m too set in my ways. A little assistance in looking at things from another perspective never hurts.

 

[The sections about] The Questions that Inspire Goal-Setting and the Specific Professional Goals were very helpful in providing a new viewpoint to approaching goal-setting.

 

I think you’ve done a great job of providing a variety of information needed by today’s administrative professionals."

 
Cathey Kuhn

Sr. Administrative Assistant

Marietta, GA

--------------------

 

"I bought the Effective Admin VIP because I am always looking to further my knowledge and the publications looked very promising.... I haven't had as much time as I'd like to read everything I've received, but I have enjoyed everything I have read so far. I've actually learned something from everything I have read. I haven't read the tips in order and I'm currently reading tip 2 and I LOVE IT!!!"

Carolyn Isherwood
Department Specialist IV
San Diego, CA

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"I thought the information on goal setting and performance review was fantastic. It was of great help to me. The tips were usable in my workplace."
 

Cheryl Himburg
Administrative Assistant
Kitchener, Ontario Canada

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"I really enjoy this newsletter! The articles lead me to things I wasn't aware of and remind me of standards that can be forgotten with time."
 
Danielle J. Turner
Executive Assistant
Suwanee, GA

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"I bought [Tip Sheet #5] because I was doing my annual review and needed some wording on my goals! The product was great - exactly what I needed."

Debbie Heckler
Sales Office Manager
Austin, TX

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"I am always looking for ways to improve my skills and to learn faster, easier ways to handle different job functions. I also value ideas from my peers on how they handle their jobs. I was very excited when I found your product [The Effective Admin newsletter]. It is a very interesting read, and I have found several helpful suggestions."


Debbie Lynott
Executive Assistant to President & CEO
Jacksonville, FL

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"I purchased 'Effective Admin VIP Products' because I was looking for an edge - they have given me priceless tools to remain successful in my profession and allow me to be a valuable asset to my Directors and my company. The product(s) are useful in many, if not all aspects of my job as an Administrative professional.

[Specifically, in the tip sheet] What do Managers want from You? 'PAR' has allowed me to shift from 'just do it mode', to thinking strategically of possible solutions to save time and money. (e.g. is there a better way to do this?)"

 

Debbie Ryan
Admin Assistant
Santa Clara, CA

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"I purchased Tip Sheets #4 and 7 in order to learn more effective administrative assistant techniques. I think I'm fairly well organized but I can use some more up to date techniques from experts.

 

I especially appreciated the ideas found in Tip Sheet #4 (page 6) that suggests...

 

...I found both Tip Sheets to be useful. The quality and amount of information was well written; easy to understand and implement."

 

Elaine Hartung
Office Manager
Baytown, TX

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"I bought Tip Sheet #7 to help with processing e-mails more efficiently. I was drowning in it and my boss was too. I really liked the tips for managing. I am beginning to implement them and they are helpful."

Gina
Admin assistant for the VP
Kansas City, MO

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"I was looking for some good info on taking minutes and purchased this one [tip sheet #15] because it sounded like what I was looking for. This is a great document - extremely helpful. Easy to read, well organized and well documented."


Gloria Scales
Access Facilitator
Swan Hills, AB. Canada

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"I purchased [tip sheet 5] because I was preparing for my yearly evaluation at work, and I was having difficulty determining new goals and objectives. The information I received was very helpful and I was able to identify the objectives and goals that I want in my current position.

I thought it was very well written and very easy to understand and comprehend. It gave me insight into things that I hadn't considered before, [especially the section about] 7 Things You Need to Know in Order to Set Professional Goals at Work"

Jackie Brantley
Administrative Assistant
Nashville, TN

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"I loved this! I found it to be very helpful. Especially the 7 Things You need to know in order to set professional goals at work. That helped me begin thinking on the right track."

 

Jaclyn Mattson
Administrative Support Assistant III
Chico, CA 

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"I purchased [your product] because I thought it was an excellent value for everything that was included. I think the "gold" is awesome. They have the info that I need right at my finger tips."

Jana Kingsley
Executive Assistant

Englewood, CO

--------------------

 

"The materials are excellent. I have been using them, and they offer great tips, insights, and tools. I have your website bookmarked for future use as well.

Many thanks."
Janelle A. Jackson
Executive Assistant
Washington, DC

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"I purchased the ‘Make Me An Effective Admin VIP' for 12 months package because as I read the outline, it sounded very interesting and it was/is things that I do everyday.

 

I wanted to see what others think and how they handle everyday situations and problems and projects with tight deadlines.

 

I think the product is very good and very well put together and the information is just right in length and in information."
 

Judy Amrhein
Administrative Assistant II
St. Louis, MO

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"Your goals setting publication allowed me to think of my goals from a completely different perspective and [this] was the first time in 20 years that I have not stressed over my annual review. I was prepared for it and in fact, looked forward to it."

Judy Santiago
Executive Assistant
San Antonio, Texas

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"I purchased [the tip sheets about] E-mail Management, Goal Setting, and What Managers Want, because I am always looking for ways to work smarter not harder.

 

Most of the information I have heard or sounds like common sense, but it is always good to get a refresher course. I am really enjoying the E-mail Management and What Managers wants. The amount of information is just right."


Julia Benskin
Administrative Associate
Monterey Park, CA

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"I purchased The Basic Guide to Goal Setting for Administrative Professionals to assist in setting my goals for the new fiscal year. The Tip Sheet was very helpful in giving me new ideas for goals. When you have been in the same office for 15 years, it becomes very difficult to think of new goals."

 

Karla Rankin CPS/CAP

Administrative Assistant

Carbondale, Illinois

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"I purchased the Meeting Minutes [guide] because I was struggling with how much detail to include in the minutes. Very useful. Gave good reasons for what should be included and when."


Kathy Olson
Administrative Assistant
Madison, WI

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"I am responsible for training new EA's and this ['An Effective Admin VIP' product] is one of the best products I have found for EA training"

Kathy L Jordan
Executive Assistant

Decatur, TX

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"I purchased The Basic Guide to Goal Setting for Administrative Professionals because I was looking for assistance and direction in creating my own goals. This is the first year our company has required admins to create their own goals linked to performance.

 

The questions that inspire goal setting & specific professional goals for administrative professionals section was very helpful. I did not use any of the goals listed, but it helped me brainstorm areas for performance improvement and development of new systems and procedures.

 

Thank you for putting together such a helpful product. I am not sure what I would have done with out it! I have encouraged other assistants in my company to purchase it for their own use."

Lauren Alstot
Administrative Assistant to Vice President
Portland, OR

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"I wanted to improve my skills and felt that this [An Effective Admin VIP] product would be a good learning tool. I LOVE IT! There is so much to read - but the email etiquette has been invaluable."

 

Lydia Marie Snyder

Executive Assistant

Orlando, FL

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"I purchased the Guide to minutes taking to improve my knowledge in the matter, it was something I was lacking. I liked it very much, it is very specific, easy to understand."

 

Manon Salicco

Administrative Assistant

Ottawa, Ontario, Canada

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"I’m always looking for suggestions, tips, advice on how I can better myself in my position. I purchased the Business Partnership Plan for Admins, the Ultimate Guide to Taking Minutes/ Notes and the Basic Guide to Goal Setting for Admins. All the tip sheets had useful information, confirmed what I have already been doing, gave me a different perspective, and motivated me. So far I haven’t been disappointed with the products I’ve purchased."
 

Marci Neilson
HR/Administrative Coordinator
Woodland, CA

--------------------

 

"I have been implementing the tips in the materials you have sent me and so far it works well for me ...


Today, my new manager gave my tasks in the morning, and before the day ends, he asks me if I have some feedback. To his surprise (and mine as well!) I have done all the tasks he had asked me except one because the person I was calling did not pick up his phone the whole day!

The time management materials have helped me manage my time in the office. Using the tips in the materials you have sent me, things have really improved."

Many thanks,

Margaret Medina
Executive Assistant

Dubai, United Arab Emirates

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"I purchased [the VIP product] because I want to be a better admin and I will do whatever it takes to get there. I love this product. It makes you think and gives helpful tips."


Michele Duke
Executive Assistant to CIO
Houston, Texas

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"I have been in the law profession as a paralegal for many years. As my job has changed and now an executive assistant, I felt I needed a little refresher course in some things that I have not done in years. (e.g. The Guide on Taking Minutes was a great help.)

 

I have not got a chance to go through all of the guides as of yet; but I have read the newsletters and I find them very helpful with answering questions that I have been asking myself or others that may or may not have the answer. The guides and newsletters on effective meetings are a great tool because in my previous job I was not required to have or go to any meetings. I initiate monthly Team Quality Meetings, Travel Meetings and Weekly HR meetings."

Michelle Edwards
Executive Assistant
St. Louis, MO USA

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"[I purchased this VIP product because] I want to be the best executive admin assistant that I can be. I especially found the internet research links recommended useful, as well as how to log internet research, etc.

 

Moreover, I like the goal setting information as well. I definitely have learned extra tips throughout the entire course of information that was provided, and think that this is a great help for any executive assistant looking for ideas on ways to enhance and improve their role within an organization.

 

Additionally, I like the suggestions provided with the email management section; the part about ... is a great tip that I immediately started to incorporate and think that it really helps when there is such a high volume of emails transmitted throughout the day."


Michelle L Hogan
Executive Administrative Assistant

Provo, UT

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"I finally found time this morning to wrap up some training I've been doing and to read the latest edition of The Effective Admin Newsletter. This is the first newsletter I have received and I was VERY impressed with both the content and the layout. What was more impressing was how after reading this I could immediately put several items to use. Thank you so much for creating and publishing such a great newsletter!"
 
Michele Ritchie
Executive Administrative Assistant

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"I am always looking for ways to become more efficient in what I am doing and I am finding this [An Effective Admin VIP] package to be a great resource. I think the product is great and very helpful, especially [the special report called] Finishing Projects Faster."

Name Withheld for Privacy
Administrative Assistant
Edmonton, Alberta, Canada

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"I felt [your publications] would be most helpful in my everyday work and I was right! I have used the information provided many times and have it filed in an easy to reach notebook for further reference.

 

Tip Sheet #5 is one of my favorites. Several “flags” direct me to the pieces I have found most useful."

Name Withheld for Privacy
Administrative Assistant to the CEO and CAO
Northwest, U.S.

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"I purchased this [An Effective Admin VIP] product to help me improve in my profession. I think the product is great! I am getting new ways of doing things. I am now using the agenda for the travel Itinerary. The information you provide is just right."


Name Withheld for Privacy
Executive Assistant

New York, NY

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"Great tool! I purchased the workbook [Tip Sheet #5] due to the fact I am with a new company and was asked to write goals for 2009. I haven't written professional goals in a while and wanted to be sure I was writing w/some guidance."

Nancy
Executive Assistant
Akron OH

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"The [VIP product] material is great, just what I had been looking for, very detailed. My favorite is the tip sheets."


Norma Ramirez-Hall
Administrative Assistant

Sugar Land, TX

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"The digital information on minute taking is proving very helpful to me. My supervisor was very pleased that I found this resource!"

Thank you very much,
Rebecca

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"[The Basic Guide to Goal Setting] is a great tool to help you get on track with short and long term goals. I found it to be very easy to follow."

 

Rebekah Asuncion

Executive Assistant

Norfolk, VA

--------------------

 

"I enjoyed the organizing tip sheet - I revamped the supply cabinet. I will incorporate your filing tips at a later date."


Regina De Spain
Administrative Assistant
Phoenix, AZ

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"I purchased the Goal Setting materials to help me with writing my individual development plan for work.

In the Basic Guide to Goal Setting, the section on types of goals was very helpful. It stimulated my thinking about what I could consider as goals. The Results vs. Activities section was informative. I really thought the whole document was very well put together. It was just the right amount of information."

Renee Thomsen
Executive Admin
Irvine, CA

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"I purchased the 'Effective Admin VIP' package because I’m worth it! I love my job and want to continue to strive to be the absolute best at it.

 

I love this product and all of the information it contains. It’s relevant and helpful in a variety of ways.

... I am excited to use the event planning info next month when I have to organize an Advisory Committee reception for approx. 200 guests."


Shannon Farrell

Administrative Assistant to the Dean of Academic Affairs

Herkimer, NY

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"So often secretaries/assistants are pushed into taking meeting notes and sometimes are unfamiliar with the topic - or unclear as to what exactly constitutes 'minutes'. This [minutes tip sheet] topic was a very effective tool in order to get the job done and feel confident in its quality.

...very informational - basically an 'everything you'd ever want to know' guide."


Sheila Minogue
Executive Assistant
West Des Moines, IA
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"I purchased Tip Sheet 5 - Goal Setting for Admins because I was looking for new ideas regarding setting my expectations.

 

I purchased Tip Sheet 3 - Do You Want More Respect at the Office because I needed something to remind myself of the importance of my position. I am the only 'office support' type person in my office....

 

I purchased Tip Sheet 2 - Unreasonable Deadlines because, as the only support person in my office, I often end up with 19 different #1 priorities and needed some help in how to diplomatically and realistically meet everyone's needs.

 

All of the sheets have been helpful. Sometimes it's not a matter of learning new information but reminding me to practice what I already know.

 

I think the tip sheets are the perfect length. I keep them in a binder for quick reference in the office and at home."

 

Sheryl Fields
Office Coordinator
Beaverton, Oregon

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"I purchased the Admin Goal setting [tip sheet 5] to better improve my own personal/professional goals. It is helping me think outside the box and giving me more ideas.

 

[The section about] Specific Administrative Professional Goals is helping me add more responsibilities to my current duties, by way of goal setting."


Stephanie Cole
Administrative Assistant
Coppell, TX

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"I was intrigued [with] Tip Sheet #3...it looked like something I could use. It's a fantastic product - I did not expect it to have so MUCH useful information! The information is longer than expected but all tips/points are very useful. It is a real value to me as an admin. It clarified some issues and verified some others that make me feel I am on the right track."

Susan Rorick
Administrative Assistant

Davenport, Iowa

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"I purchased your information on goals for executive assistants and found it to be very helpful. My boss asked me to brainstorm goals for myself to be discussed at my annual performance appraisal. It is difficult to develop goals as a person in a supportive role with no 'portfolio' of my own.

I found the product to be very useful - the information helped me to create some meaningful goals that I think will allow me to contribute to the overall success of my organization."

Tracy Bond
Senior Administrative Assistant
Edmonton, Alberta, CANADA

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"I read the Guide to Email Management and Email Etiquette immediately and think it is great. I love how you break it up into sections so if I need to take a break I can easily remember where I left off.

 

I particularly appreciated tip 14 regarding .... This is something that I did all the time and got out of the habit because no one seemed to include these so I thought I was in the wrong. I am happy to know that this is a good practice and I am definitely going to get back in the habit. Emails seem so cold without them."


Tricia Gehman

Office Manager

Harleysville, PA

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