Current job title: Sr. Administrative
Assistant
Industry: Workers Compensation
Department: Data Collection
Years worked in this industry: 9
Years worked in this department: less
than 1 year
Special training or attributes needed or helpful to
get job in this industry (or specific department): Knowledge
of the Insurance Industry
Number of
managers and/or staff supported: 1 Director, 4 Managers and
40 Analysts
Typical work hours: 8:00a – 5:00p EST
Weekends or overtime hours: Almost
daily from 8 to 40 hours per months – I do not get paid but I get perks
for the overtime which I like better (I have a fantastic crew)
General salary range
(Note: This is a general figure or range provided by survey respondent and may
NOT be an exact salary in order to
give survey respondent some privacy. Also you must take into account that
the number of years worked in industry/department may contribute to this
salary as well as criteria such as level of position and person reports
to, required hours and geographical location.): approx. $41,375
Benefits (direct or indirect):
Excellent healthcare package with many other perks, we have a [brand name
coffee shop] in
our Atrium; our cafeteria offers fresh food every day from 6:30am until
2:30pm. There is also a “Y” daycare and sports center in our building. And
so many more .
Lingo you might hear in this industry:
underwriter A person in the insurance field charged with the
responsibility of accepting or rejecting risks and of determining the
format, rate or premium, and amount of insurance the company will write on
each acceptable risk.
state compensation fund (state fund) A state body that is engaged wholly
in the business of workers compensation insurance and operated by state
regulation. The body may be by statute monopolistic (i.e., the only writer
of workers compensation in the state) or competitive with the private
insurance carriers providing workers compensation in the state.
reinsurance pool A financial agreement among participating insurers to
share in the experience of certain assigned risks thereby reducing both
administrative costs and annual fluctuations in the liability of
participating insurers resulting from the operation of state insurance
plans.
A typical day on the job: Manage
department head calendar resolving any meeting conflicts. Plan all staff
meetings including the coordination of presentations and preparation of
department head presentation. Arrange for food service and room
arrangement needs - perform with minimal supervision. Handle updates to
monthly departmental capacity plans ensuring synchronization with our time
reporting software. Complete weekly reports for the director by
assimilating multiple weekly or monthly reports. Work with department
managers and staff to ensure all meeting presentations meet professional
standards
Positive things about being an administrative
professional in this industry: I don’t know being an
Administrative Professional in the insurance industry but being one [here]
is just the best I have ever seen.
1. We are always recognized for the job we do
2. We have a yearly administrative support training day
3. We meet with our director or executive on one on one twice a month to
evaluate our goals within the company
Negative things about being an administrative
professional in this industry: This is a fast paced
environment; we cannot afford a mistake---our customers count on us for the
accuracy of the data we analyze and send back to them. There is always a
meeting and a presentation to work on (60 to 100 pages). I work with no
supervision and I own the work I put out so it’s extremely tedious and you
need to perform at your best under daily pressure.
Type of workspace/office:
Cubicle
Primary responsibilities as an administrative
professional in this position: Manage my director’s calendar,
sorting manager's emails. Prepare weekly news to update our department Intranet
information. Compiling and creating reports in Access to send out to
different state Insurance accounts
Top thing(s) incumbent admin would require of job
applicants seeking to be her/his position replacement:
Experienced in many facets of planning large meetings
Excellent verbal and written communication skills
Strong organizational skills and work extreme well under constant
deadlines
Office machines or equipment operated regularly:
Copy machine
Technology (hard) skills used regularly:
Microsoft Word Powerpoint, Access, Visio, and Project, LotusNotes, and
AS400
Critical soft skills:
Facilitator: Help
facilitate team meetings to ensure full participation of all team members
Listening skill: help me interpret my peers/staff, etc., messages, body
language and understanding the underlying message without being judgmental
Email Etiquette (netiquette) – help me manage email volumes and guidelines
to follow when sending email internal or external
Pace of this position: Very fast
Geographical region: Southeast U.S.
