What is
an Administrative Professional? Who are Administrative Professionals?
Mostly administrative
professionals and their supervisors compose the readership of
The Effective
Admin ezine . That's the electronic magazine or
newsletter available by subscription above and its related website you're
now visiting. Both benefit and serve administrative professionals.
The phrase administrative
professional can be an official title or a general title associated with
administrative support staff. Sometimes informally called admin
professionals (the short version of administrative professional), these are
the individuals who are the administrative support system of corporate America
and globally. You'll find them using titles in
the workplace such as administrative assistant, administrative secretary,
executive administrative assistant, executive assistant, senior
administrative assistant and even office manager. Those are some of the
common titles of administrative professionals. However, admin titles are
specific to individual companies. That's just a small sample of
administrative
professional titles.
Administrative professionals
perform work that includes writing business correspondence, developing and
maintaining paper and electronic filing systems, managing individual
projects, conducting research online and offline, creating and maintaining
databases, scheduling for managers and executives, maintaining calendar
systems for individuals and departments, ordering office supplies and
maintaining inventories, leasing office equipment, working with vendors,
answering and handling telephone calls, creating spreadsheets and reports,
planning and coordinating small and large meetings and events, and much,
much more.
Administrative professionals
often are highly trained professionals who know how to use computer
software extensively along with multiple office equipment. They usually are
good communicators, able to adapt to different personalities and work
styles of bosses and coworkers whom they assist and or work with.
Admins are highly composed
professionals; after all, it is admins who greet and assist company visitors
and customers as well as managers, executives and their other staff.
Administrative professionals are frontline personnel and backend personnel.
Often admins offer the first impression of their companies to customers and
visitors when they greet, direct or assist them. Ironically, they also
offer the last impression of the company to these same folks since they also usually
assist or interact with them last as they depart. In that respect,
administrative professionals can be the "voice" and "face" of a company to
visitors and customers.
According to Bureau of Labor Statistics, U.S. Department of
Labor, Occupational Outlook Handbook, "Secretaries and administrative
assistants held about 4.1 million jobs in 2004, ranking among the largest
occupations in the U.S. economy."
Administrative
professionals work in many industries ranging from construction to
finance to hospitality to much more. Many administrative support
professionals support multiple managers or entire departments, even entire
small companies, while others work for individual executives.