Information for Administrative Professionals, Executive Assistants, and Administrative Assistants


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Featured Administrative Professional Job Description:  Healthcare - Hospital


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Current job title:  Administrative Associate

 

Industry:  Hospital

 

Department:  Chief Medical Officer, Dept. of Surgery

 

Years worked in this industry:  20

 

Years worked in this department:  less than a year

 

Special training or attributes needed or helpful to get job in this industry (or specific department):  I had prior healthcare industry experience (about 4 years) and had a medical terminology background (previous court reporter – took several med. Terminology classes while in school and had on the job experience).

 

Number of managers and/or staff supported:  17

 

Typical work hours:  8am – 5pm

 

Weekends or overtime hours:  Some overtime (about 5 hours per week) – but I’m on salary so no payment for it.

 

General salary range (Note: This is a general figure or range provided by survey respondent and may NOT be an exact salary in order to give survey respondent some privacy. Also you must take into account that the number of years worked in industry/department may contribute to this salary as well as criteria such as level of position and person reports to, required hours and geographical location.):  $45,000 - $55,000

 

Benefits (direct or indirect):  Employee’s medical is company paid, mandatory retirement taken out of my pay, ability to transfer to another state facility within the US.

 

Lingo you might hear in this industry: 

 

A typical day on the job:  Tons of calendar issues (scheduling, confirming, rescheduling, etc.), phone calls from internal and external staff and patients, paperwork (completing forms, etc), and some dictation.

 

Positive things about being an administrative professional in this industry:  Some independence in your job, Respect (most of the time) from the executive you support, and the opportunity to use my creative and organizational skills.

 

Negative things about being an administrative professional in this industry:  Sometimes a lack of respect from upper management; Sometimes the hours are not as flexible as you’d like.

 

Type of workspace/office:  office

 

Primary responsibilities as an administrative professional in this position:  Scheduling meetings; telephones; taking minutes; correspondence; lunch relief.

 

Top thing(s) incumbent admin would require of job applicants seeking to be her/his position replacement:  Outgoing personality, God-given organization talents (must organize you and someone else, and possibly a large staff); flexibility (lots of daily changes), and professionalism.

 

Office machines or equipment operated regularly:  PC, printer, fax, copier.

 

Technology (hard) skills used regularly:  MS Office, Databases, Email programs

 

Critical soft skills: 

Communication (must speak to large amounts of people, some of them at very high levels in the workplace);

 

Friendliness (people appreciate a good attitude and a smile in the workplace and it makes one appear more approachable);

 

and professionalism (having an “I’m here to get the job done – what can I do to make your life easier” attitude is invaluable).

 

Pace of this position:  average

 

Geographical region:  Southwest U.S.


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