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Featured Administrative Professional Job Description:  Real Estate


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Current job title:  Administrative Assistant – Property Management

 

Industry:  Real Estate

 

Department:  Property Management

 

Years worked in this industry:  Less than 2

 

Years worked in this department:  Less than 2

 

Special training or attributes needed or helpful to get job in this industry (or specific department):  No

 

Number of managers and/or staff supported:  3

 

Typical work hours:   8:00 – 5:00

 

Weekends or overtime hours:  Typically we are not allowed to work overtime---they do not like to pay for it---but the workload sometimes requires it. So to get the job done, I tend to take things home with me to finish them.

 

General salary range (Note: This is a general figure or range provided by survey respondent and may NOT be an exact salary in order to give survey respondent some privacy. Also you must take into account that the number of years worked in industry/department may contribute to this salary as well as criteria such as level of position and person reports to, required hours and geographical location.):  Approx. $31,000

 

Benefits (direct or indirect):  My employer pays the full cost of health benefits for me which is good, but they charge an arm and a leg to add my spouse and my daughter. We have 9 holidays, 2 weeks vacation, 6 sick days and one personal day. They offer tuition reimbursement and they will match .75 for every 1.00 you put into your 401K. We also have an Employee Stock Purchase Plan.

 

Lingo you might hear in this industry: 

CO – certificate of occupancy

 

EMS – energy management system

 

PM – this can be preventative maintenance or property manager.

 

A typical day on the job:  A typical day for me---I don’t think that there is such a thing as a typical day. My job varies by day. While I do have a job description, my job goes above and beyond that description. When I come in first thing in the morning I have to pull up the board to make sure that there are no work orders for the guys. Then when the tenant service coordinator comes in that person takes that over. The rest of my day is answering the bell when it rings for the front lobby, making spreadsheets, ordering tenant signage, assigning mailboxes and then other projects that are thrown at me.

 

Positive things about being an administrative professional in this industry:  

I get to learn about how things work in the commercial real estate industry.

I get to work with all different types of people.

I’m always busy

 

Negative things about being an administrative professional in this industry: 

You cannot plan your day.

There are people who think that they are above you and treat you like you are beneath them.

It’s a small office so everyone is on top of each other, this is where there can be some personality conflicts.

 

Type of workspace/office:  office

 

Primary responsibilities as an administrative professional in this position: 

Backup for the tenant service coordinator

Support the property managers as well as the director of property management.

Order tenant signage

Order maintenance uniforms

Convert utilities into or out of our companies name.

 

Top thing(s) incumbent admin would require of job applicants seeking to be her/his position replacement:  The job applicant would need to have computer skills, people skills and be able to communicate effectively.

 

Office machines or equipment operated regularly:  Scanner, copier, fax machine, computer and telephone.

 

Technology (hard) skills used regularly:  I wouldn’t say that I use hard skills on the job---when you first start any new job, everything that you do is going to be considered hard. If you were to ask people in the office they would say that I have very good skills with he computer that really helps them out.

 

Critical soft skills:  People skills and good communication skills. You need to have people skills in this job because you are constantly dealing with tenants and you cannot have a bad day when dealing with them. No matter what may be going on, the tenant cannot see that you are in a bad mood; they need to know that they can depend on you for something and not know the office “gossip/problems”. As far as communication, communication is key in every job. It is very important that you can communicate with everyone and let them know what is going on. Without communication, then your job will suffer. It will look like you have dropped the ball and will affect you in the long run.

 

Pace of this position:  average to fast

 

Geographical region:  Southeast U.S.


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